Reviews taken from Trip Advisor site:
“Never Again”Calypso Resort & Towers
tlholbr Cumming, Georgia
Jul 25, 2010 Trip type: Family
In July 2010 we booked a condo (2-305) through Waterstone Resorts at the Calypso in Panama City Beach. At the time we booked we were only able to stay for three nights. However, at the time we arrive our plans had changed and we wanted to stay an additional night. The Manager explained that the condo we were being assigned was rented the following days and we could not move to another condo for just one night. That would be considered a new reservation and that there is a three night minimum, even if the condo was available for several days. The Manager did not waiver on this policy even though he would be losing money.
In addition we found the room to be dirty. The floors were filthy and stained (both the carpeting and tile) and had to be professionally cleaned DURING our stay. Our photos indicate one of my daughter’s socks after walking on the carpeting and a paper towel used to wipe the tile. The drapes were torn from the rod and would barely open.
Also, the hairdryer wouldn’t work, however it was promptly replaced. We found the beach to be littered with cans, cups, and other debris even though there was staff charged with the responsibility of taking care of this. As we were talking with others at the pool and the beach we found their rooms were in a similar condition. The bar drinks were extremely pricy at the tiki bar, so pack a cooler when going to the pool.
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“Calypso Towers”Calypso Resort & Towers
JustSayin0 1 contribution Greenville, South Carolina
Jun 20, 2010
Trip type: Business, Family
Needs upkeep: Dirty carpet, Clogged/noisy A/C, Linens balled up and thrown in closet, Trash left in bag under kitchen sink, Sofa sleeper mattress unusable and no linens that size anyway, Bunks not made and uncomfortable, Bottom bunk more like a coffin, Smoke alarm taken down, Every clock needs batteries, Electronics outdated-TV requires 2 remotes to watch, No wireless internet, No cell phone service, All towels very worn, Food left in freezer, Front door doesn't close without force, Carpet never vacuumed under tables or chairs
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“disappointed”Calypso Resort & Towers
reds2006go 1 contribution GA
Aug 2, 2009
Trip type: Family Where do I start..... not enough chairs at the pool, rude stares, elevators that does not work, very very affectionate adults, false alarms 2:00(am) in the moring , busy road with drunked teens screaming in the middle of the night as they drive by repeatedly, just no end to this.. Go to Majestic Towers,staff & visitors are much cordial there!
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“Wonderful Views, Poor Service”
Calypso Resort & Towers
Renee1503 14 contributions Dublin, GA
Jul 13, 2009
Trip type: Family We stayed at the Calypso for three nights in July. We travelled with 5 adults and 2 children. Our three bedroom corner unit condo had amazing views of the Gulf of Mexico and a view of the strip.
The resort requires that everyone over the age of 13 purchase $5 wristbands to wear at the beach and pools. The $5 is refundable at the end of your stay if you return the wristband. The resorts services and guest relation lines are long. We had to wait a long time to check in and a long time to check out. Also, the yellow lines in the parking garage need to be repainted or the resort needs to turn on the lights. We had a difficult time seeing the lines on the concrete. We didn’t have this problem when the resort first opened. Yes, we waited for the elevators which did take a long time.
I think the resort needs to spend more money maintaining the property. The resort was not as clean as the first time we stayed. There was trash in the elevators on multiple days and garbage bags in the walk ways. Someone had also thrown cake (large hunking chunks of cake in the pool), and no one cleaned it up. Some of the guests threw pieces of the cake into the shrubs to get it out of the pool. They also need to purchase more luggage carts. We were not able to use one when we checked out. I asked an employee where the carts were kept and he didn’t really know.
Showing posts with label Calypso Problems. Show all posts
Showing posts with label Calypso Problems. Show all posts
Friday, July 31, 2009
What people think of Calypso Hint- It SUCKS! -
Not Recommended - Reviewed by a hotels.com guest on July 30, 2008
Needs a lot of improvement
When we first arrived to the condo, we showed up early that morning to check in, however, the room was not ready which is understandable. However, we thought maybe the room would be ready in about a few hours. It took them 5 hours to give us a room. Although, when I went back to check on the status of the room, a couple in front of me in line had the same room as us and had just arrived, they gave them a room even though we had been waiting for 3 hours already. So if you plan on arriving early you should have something to do to occupy you for hours. When we did get into the room, we were very disatisfied.
The rooms were carpeted throughout and they were so disgusting we had to call someone to see if they could either move us, or get someone to clean them. When we first got into the room, someone at the front desk said she would schedule a cleaning of the carpet. The next day when we called to verify what time the man would arrive, another lady was very rude and said who authorized this cleaning b/c she knew nothing about it, as if we had talked to the carpet cleaning man ourselves. They have very bad customer service. In the kitchen and the bathroom, the tile looked as if it had never been mopped since they had opened.
Also, the light switches were broken and had exposed wires which is very dangerous for children. Also, there is no jacuzzi at the pool if that is something you enjoy. However, the beach chairs offered were nice. For the price that we paid, we would not recommend this place to anyone. The rooms are in bad shape and the service is horrible.
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Not Recommended - Reviewed by Jerry from Dexter, MO on August 14
Needs a cleaning staff
Room was dirty upon arrival, had to wash all sheets, mop floors and wash dishes. Staff was not helpfull.
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Not Recommended - Reviewed by a hotels.com guest on July 12
Needs Improvement
My fiance and I went down for 5 days the week of the 4th of July. When we arrived we asked for a cart to help us with our luggage since our room was on the 5th floor. The attendent quickly said that it was passed time and she couldnt give us the cart in her hand. The elavators were terribly slow. Three days into our trip the air conditioning went out and it was consistently 82 degrees in our room. After the repair man stopped by and said it would be fixed within a few hours, we waited and he never showed. The management seemed not to care at all....We will never stay there again!
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Not Recommended - Reviewed by a hotels.com guest on July 3
Somewhat dissapointing
The resort was very nice. However, the week we were there they were building a tiki bar right in front of the area where you enter the beach. We were in the east tower and had a few nights where the AC did not work. The west tower had much more problems and many of the guest spend days without water or AC.....Not sure what happened but I think the construction crew damaged something....caused alot of people to be extremely upset which is justfied. The resort is very new and clean however the electrical problems and problems with water in some units was totally unacceptable.
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Not Recommended Reviewed by a hotels.com guest on April 9
About the Calypso
Cons: For only being a couple of years old this resort is showing it's age. The carpets in our condo were filty, had trouble with hot water almost every day (called front desk and no one ever came), dogs in resorts (saw two or three and heard them too), elevators and hallways were always littered with food and garbage, windows always dirty with smudges and fingerprints all over. Seldom saw anyone cleaning at all, pool was not cleaned once while we were there and communication was very poor between management and guests.
No signed posted about leaving towels to reserve seats at the pool, saw one lady have a total meltdown because management took everyone's towels and threw them in a big pile on the grass. VERY RUDE!!! After she had her meltdown they posted signs that said "PEOPLE reserve chairs, not towels, if you leave a towel it will be confiscated and put in lost and found". We also had to wait in long lines each morning at 7am to get your two beach chairs by the ocean as there were not nearly enough of the nice wooden ones for guests, if you weren't lucky enough to get one you got two director's type chairs to sit on the beach with. Pros: beautiful views, beach was gorgeous, easily within walking distance to alot of fun and funky restaurants. Nice to have a washer and dryer in condo although it took over an hours to dry a small load so really not that much of a conveinence. Nice parking garage with a walk over traffic to get to the Calypso.
Overall... There are SO MANY other resorts going up in Front Beach Drive next year we're going to look at staying elsewhere you feel like a guest, not an inconvenience!
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Needs a lot of improvement
When we first arrived to the condo, we showed up early that morning to check in, however, the room was not ready which is understandable. However, we thought maybe the room would be ready in about a few hours. It took them 5 hours to give us a room. Although, when I went back to check on the status of the room, a couple in front of me in line had the same room as us and had just arrived, they gave them a room even though we had been waiting for 3 hours already. So if you plan on arriving early you should have something to do to occupy you for hours. When we did get into the room, we were very disatisfied.
The rooms were carpeted throughout and they were so disgusting we had to call someone to see if they could either move us, or get someone to clean them. When we first got into the room, someone at the front desk said she would schedule a cleaning of the carpet. The next day when we called to verify what time the man would arrive, another lady was very rude and said who authorized this cleaning b/c she knew nothing about it, as if we had talked to the carpet cleaning man ourselves. They have very bad customer service. In the kitchen and the bathroom, the tile looked as if it had never been mopped since they had opened.
Also, the light switches were broken and had exposed wires which is very dangerous for children. Also, there is no jacuzzi at the pool if that is something you enjoy. However, the beach chairs offered were nice. For the price that we paid, we would not recommend this place to anyone. The rooms are in bad shape and the service is horrible.
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Not Recommended - Reviewed by Jerry from Dexter, MO on August 14
Needs a cleaning staff
Room was dirty upon arrival, had to wash all sheets, mop floors and wash dishes. Staff was not helpfull.
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Not Recommended - Reviewed by a hotels.com guest on July 12Needs Improvement
My fiance and I went down for 5 days the week of the 4th of July. When we arrived we asked for a cart to help us with our luggage since our room was on the 5th floor. The attendent quickly said that it was passed time and she couldnt give us the cart in her hand. The elavators were terribly slow. Three days into our trip the air conditioning went out and it was consistently 82 degrees in our room. After the repair man stopped by and said it would be fixed within a few hours, we waited and he never showed. The management seemed not to care at all....We will never stay there again!
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Not Recommended - Reviewed by a hotels.com guest on July 3
Somewhat dissapointing
The resort was very nice. However, the week we were there they were building a tiki bar right in front of the area where you enter the beach. We were in the east tower and had a few nights where the AC did not work. The west tower had much more problems and many of the guest spend days without water or AC.....Not sure what happened but I think the construction crew damaged something....caused alot of people to be extremely upset which is justfied. The resort is very new and clean however the electrical problems and problems with water in some units was totally unacceptable.
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Not Recommended Reviewed by a hotels.com guest on April 9
About the Calypso
Cons: For only being a couple of years old this resort is showing it's age. The carpets in our condo were filty, had trouble with hot water almost every day (called front desk and no one ever came), dogs in resorts (saw two or three and heard them too), elevators and hallways were always littered with food and garbage, windows always dirty with smudges and fingerprints all over. Seldom saw anyone cleaning at all, pool was not cleaned once while we were there and communication was very poor between management and guests.
No signed posted about leaving towels to reserve seats at the pool, saw one lady have a total meltdown because management took everyone's towels and threw them in a big pile on the grass. VERY RUDE!!! After she had her meltdown they posted signs that said "PEOPLE reserve chairs, not towels, if you leave a towel it will be confiscated and put in lost and found". We also had to wait in long lines each morning at 7am to get your two beach chairs by the ocean as there were not nearly enough of the nice wooden ones for guests, if you weren't lucky enough to get one you got two director's type chairs to sit on the beach with. Pros: beautiful views, beach was gorgeous, easily within walking distance to alot of fun and funky restaurants. Nice to have a washer and dryer in condo although it took over an hours to dry a small load so really not that much of a conveinence. Nice parking garage with a walk over traffic to get to the Calypso.
Overall... There are SO MANY other resorts going up in Front Beach Drive next year we're going to look at staying elsewhere you feel like a guest, not an inconvenience!
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