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Monday, January 12, 2009
Throwing Stones at Waterstone
You can find this article at the local blog site:
http://pcbdaily.com/?p=3249 If you came to this site after viewing the article you might want to just skip down to see other items of interest.
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Waterstone Resorts and Vacation Homes offer vacation rentals all over the state of Florida. On Panama City Beach they claim to manage properties from ten different resorts. The company’s website is full of glowing reviews and recommendations but if someone just scratches the Google search service a little, they will find numerous negative claims about Waterstone. If that is not enough a check of their status with the Better Business Bureau (BBB) finds a C- rating due to a series of unresolved complaints. On a Waterstone blog website there is evidence that the BBB has given them an unsatisfactory rating, but this has not been discovered in any BBB materials as of yet.
“Waterstone Sucks,” seems to be the ringing sentiment of many current and past clients of the company found on blog websites all over the internet.
Jim Pitts, an owner at Calypso Resorts and Towers that used Waterstone, stated that he inspected his unit three times last year and each time the unit was filthy.
“The carpet was so dirty it had to be replaced,” Pitts said. “There was filth everywhere. The walls were marked up, dust and dirt caked on baseboards, light bulbs and even the toaster was dirty.”
Pitts wrote a handwritten note and email to Waterstone stating that he no longer wanted them to manage his properties. His communications went ignored until he sent a certified letter sometime later demanding that tenants be removed from his property and that Waterstone cease any further management of his property.
Pitts also feels that the company is unethical and unfair in their fee structure and maintenance.
“They charge the owner for travel agent fees on top of their own (fees) and they charge the owner for ‘credit card’ use. They will charge the owner a minimum of $22.50 every time they so much as set foot in the unit to do anything,” Pitts said.
“They rip the owners off with the keyless entry crap and owners of Calypso units need to understand that these people are absolutely ruining our investments. They need to be removed from the premises.”
Bill Harris, another individual who has had dealings with Waterstone, has set up numerous blog websites for angered property owners to vent their passions about Waterstone. These can be found at: http://www.waterstonerealty.blogspot.com/,
http://www.calypsoresorttowers.blogspot.com/, http://www.nautiluscovesuit2008.blogspot.com/ and http://www.nautiluscondosrules.blogspot.com/ .
Harris claims that Waterstone owns four units at Nautilus Cove Condominiums and that the company is currently past due on their condo’s quarterly assessments. There is also evidence that the State of Florida has already four outstanding liens against the company for over $118,000. If the Nautilus Cove past due amounts were not paid by the end of ’08 then Waterstone will be facing new liens.
Waterstone seems to find them self in a public relation nightmare. When a company ignores claims from concerned clients, there are avenues that these clients can take to attack the company’s reputation. As of right now, a Google search of “Waterstone Panama City” brings up typical listings for the company. The company should be aware that as these blog websites attract new participants there could be a day, not far off, that one of these blog websites could be ranked by a search engine right underneath the Waterstone website or even above it.
http://pcbdaily.com/?p=3249 If you came to this site after viewing the article you might want to just skip down to see other items of interest.
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Last Updated: January 12, 2009
Waterstone Resorts and Vacation Homes offer vacation rentals all over the state of Florida. On Panama City Beach they claim to manage properties from ten different resorts. The company’s website is full of glowing reviews and recommendations but if someone just scratches the Google search service a little, they will find numerous negative claims about Waterstone. If that is not enough a check of their status with the Better Business Bureau (BBB) finds a C- rating due to a series of unresolved complaints. On a Waterstone blog website there is evidence that the BBB has given them an unsatisfactory rating, but this has not been discovered in any BBB materials as of yet.
“Waterstone Sucks,” seems to be the ringing sentiment of many current and past clients of the company found on blog websites all over the internet.
Jim Pitts, an owner at Calypso Resorts and Towers that used Waterstone, stated that he inspected his unit three times last year and each time the unit was filthy.
“The carpet was so dirty it had to be replaced,” Pitts said. “There was filth everywhere. The walls were marked up, dust and dirt caked on baseboards, light bulbs and even the toaster was dirty.”
Pitts wrote a handwritten note and email to Waterstone stating that he no longer wanted them to manage his properties. His communications went ignored until he sent a certified letter sometime later demanding that tenants be removed from his property and that Waterstone cease any further management of his property.
Pitts also feels that the company is unethical and unfair in their fee structure and maintenance.
“They charge the owner for travel agent fees on top of their own (fees) and they charge the owner for ‘credit card’ use. They will charge the owner a minimum of $22.50 every time they so much as set foot in the unit to do anything,” Pitts said.
“They rip the owners off with the keyless entry crap and owners of Calypso units need to understand that these people are absolutely ruining our investments. They need to be removed from the premises.”
Bill Harris, another individual who has had dealings with Waterstone, has set up numerous blog websites for angered property owners to vent their passions about Waterstone. These can be found at: http://www.waterstonerealty.blogspot.com/,
http://www.calypsoresorttowers.blogspot.com/, http://www.nautiluscovesuit2008.blogspot.com/ and http://www.nautiluscondosrules.blogspot.com/ .
Harris claims that Waterstone owns four units at Nautilus Cove Condominiums and that the company is currently past due on their condo’s quarterly assessments. There is also evidence that the State of Florida has already four outstanding liens against the company for over $118,000. If the Nautilus Cove past due amounts were not paid by the end of ’08 then Waterstone will be facing new liens.
Waterstone seems to find them self in a public relation nightmare. When a company ignores claims from concerned clients, there are avenues that these clients can take to attack the company’s reputation. As of right now, a Google search of “Waterstone Panama City” brings up typical listings for the company. The company should be aware that as these blog websites attract new participants there could be a day, not far off, that one of these blog websites could be ranked by a search engine right underneath the Waterstone website or even above it.
Sunday, January 4, 2009
Information you might find of interest about the various Waterstone LLC’s
Local real estate entrepreneurs Alan O’Neal, Ben Edwards, Michael ‘Chad’ Gilliland and Howard Granberry have approx 20 LLC’s and DBA’s, most having Waterstone” in their titles*.
WATERSTONE RESORT REALTY, L.L.C. has now changed its name to: NCPCB INVESTMENTS, L.L.C. Ben Edwards and Chad Gilliland had their names removed from this sinking ship, leaving only Alan O’Neal as manager of the LLC. Their 4 condos at Nautilus Cove in PCB are now foreclosed and sold. The last condo going on the ‘Courthouse steps’ on 9/28/09. They leave Nautilus Cove Condominium, 13700 Panama City Beach Pky, PCB, owing approx $8,000 in unpaid Assn. dues and 4 unpaid liens to the association. Compass Bank got stuck for approx. $660,000 in dud mortgages. Waterstone was a bad neighbor and by any name will not be missed.
WATERSTONE RESORTS, L.L.C. has finally paid off the 4 Warrants/Liens for $116,000 that were filed by the State of Florida for Waterstone’s unpaid Sales and Use taxes which were not turned over to the State.
Waterstone spends a lot of time in the Bay County Courts, a few suits for debts were settled, 3 other civil cases continue, 08-5450CA is alleging Fraud and Breach of Contract with a local firm; 08-CA-2529 is going on 16 months now for improper rental of their now foreclosed N.C.C. condos, renting them for use by a labor contractor who used them as dorms to house foreign workers employeed at the local Marriott Resort; 09-123CA where they sue a blogger for posting online about how bad they are; 5:09-cv-00277-RS-MD in Federal Court they have a Discrimination & Retaliation case courtesy of a former Senior Maintenance worker Mark Ballard, who they fired after 2 injuries at work resulted in Workman’s Compensation Claims.
* the same people involved in the various "Waterstone" companies with various combinations of names.
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1) WATERSTONE REAL ESTATE, L.L.C.
DBA: Waterstone Real Estate
2) WATERSTONE REAL ESTATE OF NWFL, L.L.C.
DBA: Waterstone Real Estate
3) WATERSTONE RESIDENTIAL LEASING, L.L.C.
4) WATERSTONE RESORT GROUP, L.L.C.
5) WATERSTONE RESORT REALTY, L.L.C.
(Name changed to NCPCB INVESTMENTS, LLC)
6) WATERSTONE RESORTS, L.L.C.
DBA: Waterstone Resort, LLC
7) WATERSTONE ASSOCIATION MANAGEMENT, LLC
8) OLD GROVE HOLDINGS, L.L.C.
9) CMAFT, LLC
10) SWF Mgmt, LLC
11) Waterstone Resorts and Vacation Homes
12) Waterstone Realty, LLC
DBA: Waterstone Realty
WATERSTONE RESORT REALTY, L.L.C. has now changed its name to: NCPCB INVESTMENTS, L.L.C. Ben Edwards and Chad Gilliland had their names removed from this sinking ship, leaving only Alan O’Neal as manager of the LLC. Their 4 condos at Nautilus Cove in PCB are now foreclosed and sold. The last condo going on the ‘Courthouse steps’ on 9/28/09. They leave Nautilus Cove Condominium, 13700 Panama City Beach Pky, PCB, owing approx $8,000 in unpaid Assn. dues and 4 unpaid liens to the association. Compass Bank got stuck for approx. $660,000 in dud mortgages. Waterstone was a bad neighbor and by any name will not be missed.
WATERSTONE RESORTS, L.L.C. has finally paid off the 4 Warrants/Liens for $116,000 that were filed by the State of Florida for Waterstone’s unpaid Sales and Use taxes which were not turned over to the State.
Waterstone spends a lot of time in the Bay County Courts, a few suits for debts were settled, 3 other civil cases continue, 08-5450CA is alleging Fraud and Breach of Contract with a local firm; 08-CA-2529 is going on 16 months now for improper rental of their now foreclosed N.C.C. condos, renting them for use by a labor contractor who used them as dorms to house foreign workers employeed at the local Marriott Resort; 09-123CA where they sue a blogger for posting online about how bad they are; 5:09-cv-00277-RS-MD in Federal Court they have a Discrimination & Retaliation case courtesy of a former Senior Maintenance worker Mark Ballard, who they fired after 2 injuries at work resulted in Workman’s Compensation Claims.
* the same people involved in the various "Waterstone" companies with various combinations of names.
-------------------------------------------------------
1) WATERSTONE REAL ESTATE, L.L.C.
DBA: Waterstone Real Estate
2) WATERSTONE REAL ESTATE OF NWFL, L.L.C.
DBA: Waterstone Real Estate
3) WATERSTONE RESIDENTIAL LEASING, L.L.C.
4) WATERSTONE RESORT GROUP, L.L.C.
5) WATERSTONE RESORT REALTY, L.L.C.
(Name changed to NCPCB INVESTMENTS, LLC)
6) WATERSTONE RESORTS, L.L.C.
DBA: Waterstone Resort, LLC
7) WATERSTONE ASSOCIATION MANAGEMENT, LLC
8) OLD GROVE HOLDINGS, L.L.C.
9) CMAFT, LLC
10) SWF Mgmt, LLC
11) Waterstone Resorts and Vacation Homes
12) Waterstone Realty, LLC
DBA: Waterstone Realty
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