Calypso - The Evil Empire?
Calypso Resort and Towers
15817 Front Beach Road
Panama city Beach, FL 32407
Waterstone has 13 LLC's, most have 'Waterstone' in the title. Waterstone's main operation is renting out condo units for their owners. The Calypso is their major property and you will see how badly they do with renting out these condos.
Sunday, May 19, 2013
Reviews taken from Trip Advisor site:
“Never Again”Calypso Resort & Towers
tlholbr Cumming, Georgia
Jul 25, 2010 Trip type: Family
In July 2010 we booked a condo (2-305) through Waterstone Resorts at the Calypso in Panama City Beach. At the time we booked we were only able to stay for three nights. However, at the time we arrive our plans had changed and we wanted to stay an additional night. The Manager explained that the condo we were being assigned was rented the following days and we could not move to another condo for just one night. That would be considered a new reservation and that there is a three night minimum, even if the condo was available for several days. The Manager did not waiver on this policy even though he would be losing money.
In addition we found the room to be dirty. The floors were filthy and stained (both the carpeting and tile) and had to be professionally cleaned DURING our stay. Our photos indicate one of my daughter’s socks after walking on the carpeting and a paper towel used to wipe the tile. The drapes were torn from the rod and would barely open.
Also, the hairdryer wouldn’t work, however it was promptly replaced. We found the beach to be littered with cans, cups, and other debris even though there was staff charged with the responsibility of taking care of this. As we were talking with others at the pool and the beach we found their rooms were in a similar condition. The bar drinks were extremely pricy at the tiki bar, so pack a cooler when going to the pool.
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“Calypso Towers”Calypso Resort & Towers
JustSayin0 1 contribution Greenville, South Carolina
Jun 20, 2010
Trip type: Business, Family
Needs upkeep: Dirty carpet, Clogged/noisy A/C, Linens balled up and thrown in closet, Trash left in bag under kitchen sink, Sofa sleeper mattress unusable and no linens that size anyway, Bunks not made and uncomfortable, Bottom bunk more like a coffin, Smoke alarm taken down, Every clock needs batteries, Electronics outdated-TV requires 2 remotes to watch, No wireless internet, No cell phone service, All towels very worn, Food left in freezer, Front door doesn't close without force, Carpet never vacuumed under tables or chairs
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“disappointed”Calypso Resort & Towers
reds2006go 1 contribution GA
Aug 2, 2009
Trip type: Family Where do I start..... not enough chairs at the pool, rude stares, elevators that does not work, very very affectionate adults, false alarms 2:00(am) in the moring , busy road with drunked teens screaming in the middle of the night as they drive by repeatedly, just no end to this.. Go to Majestic Towers,staff & visitors are much cordial there!
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“Wonderful Views, Poor Service”
Calypso Resort & Towers
Renee1503 14 contributions Dublin, GA
Jul 13, 2009
Trip type: Family We stayed at the Calypso for three nights in July. We travelled with 5 adults and 2 children. Our three bedroom corner unit condo had amazing views of the Gulf of Mexico and a view of the strip.
The resort requires that everyone over the age of 13 purchase $5 wristbands to wear at the beach and pools. The $5 is refundable at the end of your stay if you return the wristband. The resorts services and guest relation lines are long. We had to wait a long time to check in and a long time to check out. Also, the yellow lines in the parking garage need to be repainted or the resort needs to turn on the lights. We had a difficult time seeing the lines on the concrete. We didn’t have this problem when the resort first opened. Yes, we waited for the elevators which did take a long time.
I think the resort needs to spend more money maintaining the property. The resort was not as clean as the first time we stayed. There was trash in the elevators on multiple days and garbage bags in the walk ways. Someone had also thrown cake (large hunking chunks of cake in the pool), and no one cleaned it up. Some of the guests threw pieces of the cake into the shrubs to get it out of the pool. They also need to purchase more luggage carts. We were not able to use one when we checked out. I asked an employee where the carts were kept and he didn’t really know.
“Never Again”Calypso Resort & Towers
tlholbr Cumming, Georgia
Jul 25, 2010 Trip type: Family
In July 2010 we booked a condo (2-305) through Waterstone Resorts at the Calypso in Panama City Beach. At the time we booked we were only able to stay for three nights. However, at the time we arrive our plans had changed and we wanted to stay an additional night. The Manager explained that the condo we were being assigned was rented the following days and we could not move to another condo for just one night. That would be considered a new reservation and that there is a three night minimum, even if the condo was available for several days. The Manager did not waiver on this policy even though he would be losing money.
In addition we found the room to be dirty. The floors were filthy and stained (both the carpeting and tile) and had to be professionally cleaned DURING our stay. Our photos indicate one of my daughter’s socks after walking on the carpeting and a paper towel used to wipe the tile. The drapes were torn from the rod and would barely open.
Also, the hairdryer wouldn’t work, however it was promptly replaced. We found the beach to be littered with cans, cups, and other debris even though there was staff charged with the responsibility of taking care of this. As we were talking with others at the pool and the beach we found their rooms were in a similar condition. The bar drinks were extremely pricy at the tiki bar, so pack a cooler when going to the pool.
==================================================
“Calypso Towers”Calypso Resort & Towers
JustSayin0 1 contribution Greenville, South Carolina
Jun 20, 2010
Trip type: Business, Family
Needs upkeep: Dirty carpet, Clogged/noisy A/C, Linens balled up and thrown in closet, Trash left in bag under kitchen sink, Sofa sleeper mattress unusable and no linens that size anyway, Bunks not made and uncomfortable, Bottom bunk more like a coffin, Smoke alarm taken down, Every clock needs batteries, Electronics outdated-TV requires 2 remotes to watch, No wireless internet, No cell phone service, All towels very worn, Food left in freezer, Front door doesn't close without force, Carpet never vacuumed under tables or chairs
=================================================
“disappointed”Calypso Resort & Towers
reds2006go 1 contribution GA
Aug 2, 2009
Trip type: Family Where do I start..... not enough chairs at the pool, rude stares, elevators that does not work, very very affectionate adults, false alarms 2:00(am) in the moring , busy road with drunked teens screaming in the middle of the night as they drive by repeatedly, just no end to this.. Go to Majestic Towers,staff & visitors are much cordial there!
====================================================
“Wonderful Views, Poor Service”
Calypso Resort & Towers
Renee1503 14 contributions Dublin, GA
Jul 13, 2009
Trip type: Family We stayed at the Calypso for three nights in July. We travelled with 5 adults and 2 children. Our three bedroom corner unit condo had amazing views of the Gulf of Mexico and a view of the strip.
The resort requires that everyone over the age of 13 purchase $5 wristbands to wear at the beach and pools. The $5 is refundable at the end of your stay if you return the wristband. The resorts services and guest relation lines are long. We had to wait a long time to check in and a long time to check out. Also, the yellow lines in the parking garage need to be repainted or the resort needs to turn on the lights. We had a difficult time seeing the lines on the concrete. We didn’t have this problem when the resort first opened. Yes, we waited for the elevators which did take a long time.
I think the resort needs to spend more money maintaining the property. The resort was not as clean as the first time we stayed. There was trash in the elevators on multiple days and garbage bags in the walk ways. Someone had also thrown cake (large hunking chunks of cake in the pool), and no one cleaned it up. Some of the guests threw pieces of the cake into the shrubs to get it out of the pool. They also need to purchase more luggage carts. We were not able to use one when we checked out. I asked an employee where the carts were kept and he didn’t really know.
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